Terms
The deal, without the fog.
Short, readable, and the same thing we'd tell you out loud.
What Momentum is
Momentum is human habit coaching, supported by a private dashboard. You get a dedicated coach who designs a small set of habits for you, reads your logs, and adjusts the plan each week.
What Momentum is not
It is not therapy, medical treatment, or a substitute for professional healthcare. Your coach is not a clinician. If you're struggling with your mental or physical health, please speak to your GP or a qualified professional. We make no guarantees about specific outcomes — habits are yours to keep, and results depend on what you do.
Your account
Momentum is for adults. Keep your login private; the dashboard link is personal to you. Be truthful in your intake and your logs — the coaching only works on real information.
Billing
Subscriptions are monthly or annual, charged in advance, and payment is taken before your intake opens. Your first month is refundable on either plan if it isn't working for you. After that, cancelling stops future charges rather than refunding the current period.
Pausing and cancelling
Tell your coach and we'll pause billing and freeze your streaks. You can cancel any time, with no contract and no exit fee. Your data stays available for a limited period after you leave, and we'll export it to you on request.
Conduct
Coaches are people. Abuse, harassment or discrimination towards a coach or staff member ends the arrangement immediately. Equally, if a coach isn't giving you what you paid for, tell us and we'll fix it or refund you.
Changes
If we change these terms in a way that matters, we'll email you before it takes effect rather than quietly editing this page.
Contact
Questions about these terms: hello@mymomentum.coach.