Your data is yours.

What we collect

Your name and email so we can run your account. Your WhatsApp number so your coach can check in. Your intake answers, your habits, your daily logs and your weekly check-in replies. Basic technical logs needed to keep the service running securely.

Who can see it

You, and the coach assigned to you. A small number of Momentum staff can access accounts where it's needed for support, safety or quality — including the periodic quality check-in we run separately from your coach. Nobody else. We do not sell your data or share it for advertising, ever.

Why we hold it

To deliver the coaching you've paid for: designing your habits, reading your week, and adjusting the plan. We also use anonymised, aggregated patterns to improve the method — never in a way that identifies you.

Payments

Payments are handled by our payment provider. We never see or store your full card details.

How long we keep it

While your account is active, and for a limited period afterwards so you can come back to your history. Ask us to delete it and we will, aside from records we're legally required to keep, such as invoices.

Getting your data out

Email us and we'll export everything we hold about you in a readable format. You can also ask us to correct anything that's wrong, or to delete your account outright.

Contact

For anything privacy-related, email privacy@mymomentum.coach and a person will reply.